Shopify maintenance services

Shopify maintenance services for stores that keep shipping changes

A Shopify store is not finished at launch. Themes need updates, apps change, campaigns need new pages and bugs appear. NP SoftTech provides monthly Shopify maintenance services for D2C brands and agencies worldwide, so you have a development team that already knows your store.

Discuss maintenance plans View our work

Shopify Partner

We are a Shopify Partner

Store builds, redesigns, custom features and ongoing support delivered as an official Shopify Partner, with development stores created from our Partner dashboard when we lead the build.

Shopify Partner details

Fit

Who this is for

Shopify merchants without in-house developers
Brands that launch campaigns, collections and features regularly
Stores with custom code that needs careful ongoing maintenance
International merchants who want a stable technical partner across time zones
Businesses that outgrew their original agency or freelancer

Signals

Common problems we solve

Small fixes sit in a backlog because nobody owns Shopify development
Theme or app updates are delayed for fear of breaking custom work
Agencies or freelancers are unavailable when something urgent breaks
New landing pages and sections take weeks to schedule externally
Integrations fail silently until orders or inventory are wrong
Performance slowly degrades as apps and scripts accumulate

Scope

What NP SoftTech delivers

Practical Shopify work tied to how you sell, not a generic theme install.

Bug fixes and troubleshooting on theme, apps and custom code
Theme updates and compatibility checks after Shopify or app changes
New sections, pages and content templates for campaigns
Custom feature additions and refinements over time
App installation, configuration and cleanup
Integration monitoring and fixes for ERP, CRM and fulfilment connections
Performance checks and practical speed improvements
CRO-minded tweaks when agreed as part of your plan
Priority support channel for active maintenance clients

Delivery

How a project moves

Clear stages so you always know what happens next.

Stage 01/07

Start with a project brief

Stage 01
Onboarding
store access, codebase review, integrations map and contacts
Stage 02
Agree plan tier based on complexity and expected monthly work
Stage 03
Monthly task queue
bugs, changes and small projects prioritised together
Stage 04
Development and staging review before production changes
Stage 05
Deployment with changelog for your team
Stage 06
Monthly summary of work completed and open items
Stage 07
Plan review as store complexity or needs change

Handover

Deliverables

Dedicated monthly development and support capacity
Documented changes each month
Maintained custom code and integration health checks
Faster turnaround on store updates than ad-hoc hiring
Optional escalation path for larger projects outside retainer hours

Capability

Technical tools we use

Only where they solve a real store need.

Shopify theme maintenance and Online Store 2.0 updates
Liquid, JavaScript and CSS fixes
Shopify APIs, webhooks and custom app upkeep
Third-party app and integration support
Version control for theme and custom code where applicable

Investment

Monthly care packages

Ongoing support tiers, or a retainer shaped to your store.

Care

Monthly Shopify support

Plans from ₹24,999 + GST / month

Bug fixes and theme updates
Small content and layout changes
Priority technical support
Same team after launch
No new theme development included

Choose Care

Most chosen

Priority Care

Higher capacity and faster turnaround

Plans from ₹49,999 + GST / month

Everything in Care
More hours for features and fixes
Faster response on store issues
CRO minded improvements when agreed

Choose Priority

Custom

Retainer shaped around your store

Custom quotation Talk to us for a scoped quote

Discovery call and written scope
Timeline and milestone plan
Clear ownership after handover
Optional monthly care afterwards

Request a quote

Final pricing depends on scope. India sees INR. Other regions see USD.

Proof

Relevant Shopify work

Stores and features that reflect this kind of engagement.

Explore all work

Diamonds For Everyone Australia Ongoing monthly Shopify maintenance starting March 2026. View case study

Diamonds For Everyone New Zealand Built from scratch with ongoing maintenance. View case study

FAQ

Questions brands ask before we start

Straight answers on scope, themes, integrations and plans.

Clear Shopify scope
Brands and agencies
Written next step

Still unsure? Send a brief More Shopify FAQs

What are Shopify maintenance services at NP SoftTech?

Shopify maintenance services are a monthly retainer for bug fixes, theme updates, small features, app checks and ongoing development support. D2C brands and agencies worldwide use this when they need a team that already knows their store.

What is included in maintenance versus a new project?

Maintenance covers ongoing fixes, updates, small features and agreed monthly development hours. Larger new builds are scoped separately or allocated from retainer capacity by priority.

How quickly do you respond?

Response times depend on plan tier and issue severity. Critical checkout or order issues are prioritised. Exact SLAs are agreed when the plan starts.

Can we start maintenance after you build our store?

Yes. Many clients move from a launch project into a monthly plan so the same team maintains the code they wrote.

Do you maintain stores you did not build?

Yes, after an onboarding review. We need to understand the theme, custom code and integrations before committing to a plan.

Ask about Shopify maintenance plans

Share your store URL, current support setup and the kind of work you expect each month: fixes, new pages, integrations or all of the above.

About you
Project
Details

Step 1 of 3: About you

About you

First name *

Last name

Business / brand name

Email *

Phone / WhatsApp *

Country *

About the project

Website / store URL

Current platform

Shopify plan (if known)

Project type *

Budget range Helps us propose a realistic scope.

Timeline

Details

Main problem or goal *

Requirements / additional details

We are a good fit for thoughtful Shopify development, custom functionality and ongoing technical support. This form sends a project inquiry, not a marketing subscription.

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