About NP SoftTech

A founder-led Shopify practice that stays close to the work.

Founded in 2021. NP SoftTech helps D2C brands and agencies build, improve and maintain Shopify stores with clear communication and practical delivery.

  • Founded 2021
  • 125+ Shopify stores
  • D2C operating experience

Quick answer

What is NP SoftTech?

NP SoftTech is a founder-led Shopify development practice. We build, redesign, customise and maintain Shopify stores for D2C brands and agencies, with direct communication and practical scope instead of big-agency layers.

Clients hire us when they want Shopify work handled by people who understand store navigation, product pages and buying journeys, not only theme code. That perspective comes from shipping client stores and from operating D2C brands.

Founder story

How NP SoftTech started

The practice grew from shipping our own software into a Shopify-focused agency brands and partners can rely on for delivery.

NP refers to Narola Pratik (Elder brother of Founder) and Narola Pranjal (Founder). The name marks a founder-rooted practice, not a faceless offshore brand.

Early product work taught us shipping discipline, support realities and how product decisions affect users. That experience now shapes how we improve live Shopify stores: careful releases, practical UX and honest scope.

Clients come to us for Shopify store development, redesigns, custom features, migrations and maintenance. The goal is useful commerce outcomes, not big-agency theatre.

We do not publish a public team directory. Delivery stays founder-led and tightly coordinated so clients speak with people who understand the project.

Timeline

Milestones that shaped the practice

A short history of how the work matured into a Shopify-focused agency.

  1. 2021
    NP SoftTech founded

    Started as a software practice building own products and learning how to ship and support real users.

  2. 2021-22
    Product and Android craft

    Built utility apps and tools that later informed how we think about UX, performance and release quality.

  3. 2023
    Shopify delivery expands

    Grew Shopify store development, redesigns, custom features and agency white-label delivery for brands worldwide.

  4. Today
    Brand and agency partner

    Work across jewellery, fashion, cosmetics and broader D2C categories for clients in India and worldwide.

How we work

Principles clients can hold us to

Trust grows from clear scope, honest limits and delivery that matches what was agreed.

Stay close to delivery

The people advising you stay connected to the build. That keeps decisions practical and reduces handoff loss.

Scope before spectacle

We prefer a clear brief, honest estimates and written next steps over vague retainers that hide risk.

Respect live revenue

On existing stores we plan changes carefully. Catalogues, apps and checkout flows are treated as business systems, not demos.

Think like operators

D2C operating experience shapes recommendations on navigation, product pages, trust and buying journey, not only visuals.

Protect agency brands

White-label partners keep the client relationship. We work under your brand with clear communication rules and NDAs when needed.

Say the hard things early

If an app, theme or timeline is a poor fit, we say so. Over-promising conversion outcomes is not part of how we sell.

Why brands choose us

Trust signals that matter in a Shopify engagement

You do not need a giant roster. You need reliable Shopify craft, clear communication and partners who finish what they start.

125+ stores

Delivery across jewellery, fashion, cosmetics and broader D2C categories.

Shopify Partner

Store development, redesign, custom features, migration and maintenance.

Worldwide clients

India-based practice serving brands and agencies across major markets.

Own product discipline

Shipping our own apps keeps us honest about UX, support and release quality.

Who we help

Built for brands and agencies

For brands

Direct Shopify partnership

  • New store builds and redesigns
  • Custom features when apps fall short
  • Migration planning with redirects and cutover care
  • Monthly maintenance for live stores
  • Practical CRO improvements without fake guarantees

For agencies

White-label capacity

  • Development behind your client relationship
  • NDA-friendly workflows when required
  • Predictable communication and delivery notes
  • Support for redesign, apps and maintenance retainers
  • A partner that does not compete for your clients

Work with us

Tell us about your Shopify store and what you need next

Whether you need a new build, custom work or monthly support, start with a clear inquiry.

  • Shopify Partner team
  • 125+ stores shipped
  • Reply within 1 business day
Discuss your store See Shopify work

Free discovery chat. Clear scope before any build

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